US Nails is a popular nail salon located in Wolverhampton, known for its welcoming atmosphere and skilled technicians. Whether you’re looking for a quick manicure, a set of stunning acrylics, or a relaxing pedicure, US Nails offers a range of services to cater to every customer’s needs. In this review, we will explore what makes US Nails stand out, from their friendly staff to their quality treatments, and provide an overview of the experience you can expect when you visit.
US Nails
| Name : | US Nails |
| Address : | City Centre, Wolverhampton, 176 Stafford St, Wolverhampton WV1 1NA, United Kingdom |
| Phone number : | 01902 427161 |
| Website : | https://www.facebook.com/U-S-Nails-204221963479222 |
| Rating : | 4.4 from 137 rated count |
| Link : | Check on Google Maps |
| Opening times : | Monday: 11:00 AM – 6:00 PM Tuesday: 10:00 AM – 6:30 PM Wednesday: 10:00 AM – 6:30 PM Thursday: 10:00 AM – 6:30 PM Friday: 10:00 AM – 6:30 PM Saturday: 10:00 AM – 6:00 PM Sunday: Closed |
US Nails in Wolverhampton has received mixed reviews from its customers. While some clients sing praises about their experiences, others express significant dissatisfaction with the service provided.
Several customers reported negative experiences. Vanessa Brookes mentioned her disappointment after receiving infills with shellac. She found the nails to be thick and uneven, and the polish was messy, leaving color all over her fingers. Although she asked for a clean-up, the technician suggested that it would come off eventually. This led her to conclude that her technician may not have been experienced and decided not to return.
Sanz H had a similarly frustrating encounter. After only three days, she noticed that the gel paint had chipped off her nails. When she returned to the salon to address her concerns, the manager dismissed her complaints and refused to take responsibility. This lack of professionalism left her feeling frustrated, especially after being kept waiting and receiving a rude response from the staff.
Nicola Nobo also had an unpleasant experience, requesting a black ombre design but receiving what she described as a “sludgy ridiculously uneven black mess.” She felt that her nails were poorly sized, causing discomfort, and that the finish was subpar. Overall, she described her experience as rushed and unsatisfactory.
In contrast, there were positive reviews that highlighted a better side of US Nails. Harleen, a long-time customer, praised the quality and service over the years, stating that she was always happy with the outcome. Elizabeth Mclaren also had a favorable experience, noting great customer service and a relaxing environment, in addition to beautifully done nails.
Overall, it seems that while some customers have found US Nails to be satisfactory or even exemplary, others have encountered issues with service consistency, professionalism, and the quality of nail treatments. This inconsistency might lead potential clients to think carefully before choosing this salon for their nail needs.
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First visit today and not completely happy, I only had infills with shellac paint and they are really thick and uneven. The colour was very messy and all over my fingers! I did ask the lady to clean up around my fingers which she tried but said “ go home and it will come off later” the other customers in the shop seemed to have lovely nails so I can only presume the lady that did mine wasnt very experienced. My usual place was closed so I thought I would give them a try but I won’t be returning.
I attended this nail salon for the first time based on a recommendation. I asked for a white gel set. However, after three days the gel paint chipped off completely off two nails on both hands. I went back to the salon and spoke to the manager who refused to accept accountability and told me that ‘gel usually comes off within the first week’. As a client who gets their nails done regularly, i have never experienced this within 3 days of a service – my nails usually tend to last the full 3 weeks. The manager lacked professionalism and turned me away to return the following day at 10am. When i arrived, i was kept waiting for 25 minutes as my delegated nail technician was late. The manager decided to argue with me and told me that he would not repaint all of my nails even though now 3 nails had chipped and i had paid £25. He told me that i would have to pay an additional fee if i wanted this service and i could not receive a refund. He was rude and refused to listen to what i had to say. A different nail technician had to leave her client mid way through her nails to repaint mine. I have never attended a nail salon with such bad professionalism, customer service skills and lack of accountability for such bad service. I certainly will not be returning and i suggest that they upgrade on their LED nail lamps and nail varnishes. Terrible service and i advise you all to spend your money else where. I will be very disappointed if within the next few days more of my nails start to chip and the gel peels away. I definitely do not recommend! Disgusting attitude from all staff.
Awful, asked for a black ombre got a sludgy ridiculously uneven black mess. I did ask the lady if she could do what I asked for as I was happy with just a french manicure instead.
The nails she put on were too small so every fingernail is throbbing, and she’s missed the corners of all the nails.
The finish is so uneven and lumpy I can’t even cover it with normal varnish.
All in all rushed in and out in 40 minutes for a full set of acrylics that I’ve been repeatedly asked if a “trainee’ did them.
There was no point asking her to redo them as she was clearly incapable. I’ve now got to have them redone.
I have been going to US nails for a few years and they provide the best service and quality. Always happy with my nails❤️
Great customer service, lovely staff & relaxing environment. My nails were done beautifully, exactly what I wanted.