If you’re looking for a top-notch nail salon in Gloucester, look no further than Tony Nails. Located at 78 Southgate Street, this cozy salon offers a range of services to keep your nails looking fabulous. With friendly staff and a welcoming atmosphere, Tony Nails aims to provide a relaxing experience while ensuring you leave with beautiful, polished nails. Whether you’re in the mood for a simple manicure or an elaborate design, this salon has something for everyone.
TONY NAILS Gloucester
Name: | TONY NAILS Gloucester |
Address: | 78 Southgate St, Gloucester GL1 2DX, United Kingdom |
Phone number: | 01452 676689 |
Website: | |
Rating: | 4.5 from 74 rated count |
Link: | Check on Google Maps |
Opening times: | Monday: 9:00 AM – 6:30 PM Tuesday: 9:00 AM – 6:30 PM Wednesday: 9:00 AM – 6:30 PM Thursday: 9:00 AM – 6:30 PM Friday: 9:00 AM – 6:30 PM Saturday: 9:00 AM – 6:30 PM Sunday: Closed |
Tony Nails in Gloucester, located at 78 Southgate Street, has received mixed reviews from customers. On one hand, many patrons have shared positive experiences that highlight the salon’s welcoming atmosphere and skilled staff. For example, Oliwia Juszynska describes her visit as “absolutely amazing,” noting that even without a prior appointment, she was promptly attended to and her nails were started within just 15 minutes. She emphasized the friendly nature of the staff and the overall pleasant environment, recommending the business to others.
Similarly, Tyra Grunseis praised the affordability and quality of service at Tony Nails. She mentioned that the staff are genuinely lovely and take their time to ensure detailed work, even during busy times. Tyra also appreciated the loyalty card system, which offers discounts after several visits, further enhancing the value for repeat customers.
Mika Jameson has been a loyal customer for several years, stating that she would not consider going anywhere else for her nail care. This loyalty reflects the consistent positive experiences reported by many customers.
However, there is a contrasting experience shared by another customer, Gen Brown, who expressed serious concerns about the treatment her daughter received at the salon. Gen described a distressing situation where her daughter was charged more than initially agreed upon without clear communication. This incident left her daughter feeling frightened and uncomfortable about future visits to nail salons. Gen’s review reflects a severe breach of customer service standards, including issues of overcharging and unprofessional conduct.
Overall, while Tony Nails has many satisfied customers who enjoyed their services, the troubling story raised by Gen Brown highlights a critical area for improvement. It is crucial for the business to address such complaints to ensure all clients feel safe and valued.
Absolutely amazing experience, I walked without a booking in need of help. The lady sat me down and within 15 minutes she had started my nails. Such lovely people and atmosphere definitely recommend 🙂
I have had done multiple sets at this place and the people who work here are so lovely. Very affordable and such good service. They have a loyalty card and every 3 visits you can get £3 off! Even on a busy Saturday they will take the time to help you and put so much detail in their work
Have been going here since I moved to Gloucester a few years ago. Wouldn’t go anywhere else.
Very nice very professional very fast
If I had a choice I wouldn’t give this business any stars. My daughter had her nails done for the first time today. And it has now given my daughter a bad experience. Due to them not doing her nails properly. Over charging my daughter. And it was clearly stated that her nails would be twenty five pounds.only to than Charge her thirty five pounds. My daughter only had Thirty pounds on her. They then decided to keep my daughter hostage until she’d pay the extra money. Disgusting behaviour and now my daughter is terrified to even go and get her nails done again. If it wasn’t for a lady in the shop offering to pay the exta 5 pounds. They would, still have my daughter hostage. I have now informed the police. This shop needs to be fully investigated.